Rb77 Privacy Policy

Introduction & Scope

Rb77 (www.rb77.im) is a trusted online betting and gaming platform. We believe our members have the right to know how their data is being used. This privacy policy applies to the rb77 website, mobile app, and all digital services.

By creating an account or using our services, you agree to this privacy policy. If anything is unclear, contact our support before you start. rb77 operates with full transparency — no hidden policies.

This privacy policy is built in line with international data protection standards, including the principles of GDPR. We continuously review our systems and policies to ensure your data remains protected at all times.

What Data We Collect

Rb77 only collects information that is necessary for delivering our services, ensuring security, and meeting legal obligations. No unnecessary or excessive data is collected.

The above information may be collected directly from you (at registration), automatically (via cookies and log files), and through third-party verification agencies.

Purpose of Data Use

Rb77 uses your data only for specific, legitimate purposes. No information is used for unnecessary or unauthorized activities.

• Account Management: For registration, login, and secure session management.
• Transaction Processing: For deposits, withdrawals, and bonus distribution.
• Customer Support: To respond to your complaints or queries.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze and improve the overall user experience.
• Legal Compliance: To meet regulatory requirements and support audits.
• Promotional Communications: To keep you informed about new offers and bonuses, with your consent.

Data Sharing & Disclosure Policy

Rb77 never sells your data to third parties. However, certain information may be shared in the following limited circumstances:

• Payment Processors: Only the necessary information is shared with payment partners such as bKash, Nagad, Rocket, or banks to complete transactions.
• KYC Verification Provider: With authorized third-party agencies for identity verification purposes.
• Legal Authorities: When required by court order or government investigation.
• Group Companies: With rb77's affiliated entities for operational purposes.

Data Protection Measures

Rb77 uses industry-standard technology and processes to protect your data. Our security framework operates across multiple layers.

• SSL/TLS Encryption: All communications on the website and app are encrypted.
• AES-256 Encryption: Sensitive data stored in our databases is protected with strong encryption.
• Two-Factor Authentication (2FA): An extra layer of security to protect your account login.
• Firewall & DDoS Protection: Server-level protection against cyber attacks.
• Regular Security Audits: A dedicated third-party team conducts regular system audits.
• Restricted Access: Only authorized personnel within our team have access to sensitive data.

In the event of a data breach, we will notify affected members within 72 hours and take all necessary steps to address the situation.

Cookies & Tracking Technologies

Rb77 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and help us analyze our services.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

Your Privacy Rights

You have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Children's Privacy

Rb77's services are strictly for adults (18+). We do not knowingly collect any data from minors.

• Age is verified at the time of registration.
• Any account registered with a false age will be suspended.
• If we become aware that a minor's data has been collected, it will be deleted immediately.

Data Retention Period

Rb77 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the full duration of active account and 5 years after closure.
• Transaction Records: A minimum of 7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5–10 years as required by law.
• Support Conversations: Up to 2 years after last contact.
• Log Files: 6 months for security analysis.

Once the retention period expires, data is permanently deleted or anonymized in a secure manner.

Privacy Policy Updates

Rb77 may update this privacy policy when necessary. For any significant changes, we will:

• We will post a clear notice on the website.
• We will notify registered members via email.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. We aim to respond within 48 hours.

If you are not satisfied with how we handle your complaint, you have the right to file a complaint with the relevant data protection authority.